Our Guarantee

Return Policy

Any item may be returned within 90 days for a full refund for any reason. 

ProPlugger tools are warranted to be free of defects in material and workmanship for one full year.

All return credits and refunds exclude delivery charges.

ProPlugger cannot replace tools that:

  1. Were abused or used in a manner inconsistent with their intended purpose.
  2. Have worn out from normal use.

If you need to return

  1. Email Customer Service at customerservice@proplugger.com prior to returning to request a Return Authorization Number.
  2. Pack the item including all parts (in the original packaging, if possible). Please include the packing slip and note the reason for the return.
  3. Make sure your Return Authorization Number is clearly marked on the outside of the package Ship the item(s) prepaid and insured to:

6410 Old Ridge Rd
Waxhaw, NC 28173